Keeping Your Drivers Safe
No Matter Where They Are
24/7 Help Available
Help is always available and you can rest easy knowing that it’s on the way with UD Road Support, a service that’s open 24 hours a day and 7 days a week, UD is your reliable partner in this vehicular breakdown.
Once your vehicle’s location, identity, and problem have been confirmed, a UD Service Van will be deployed to aid your driver. The UD Service Van will carry Genuine UD Components and a certified UD mechanic to assess and repair your vehicle. A dedicated UD Call Center specialist will monitor your case and stay with your operators until the issue is resolved.
With UD Trucks’ Road Support service, there will always be someone on the other line ready to receive your call and assist you.
Up and Running in No Time
Because you’re working with the best mechanics for your UD Truck, your unit is guaranteed to receive high-quality service that’ll leave your truck operating better than ever.
The genuine UD Truck components that UD Mechanics will bring are made with the highest standards, a promise that your truck will receive durable parts. Additionally, because a UD Mechanic will be at the helm of the repairs, they’ll surely get your truck up and running in no time, since they’re trained to know the infrastructure of UD Trucks to the tee.
Operator Comfort, Management Peace of Mind
Your drivers and operation managers will feel safe knowing that there’s always a UD Truck professional monitoring the vehicle’s capability. A telematics system has been installed into the unit to keep UD Call Center specialists informed about your machine’s status.
Aside from the telematics system monitoring your car’s status, it can also give you valuable insight into how to maximize your vehicle’s fuel consumption and operational capabilities. Proactive support is available for your business no matter where it may be.
Knowledgeable and Swift Teams
UD Road Support guarantees a responsive team that’s ready to help your organization improve operations and repair your vehicle.
The UD Service Vans that are deployed are fully equipped with UD Truck Tools, UD Genuine Parts, and diagnostics instruments to get your vehicle operational as quickly as possible.
With UD Trucks’ Road Support, you won’t ever have to worry about unexpected technical issues and emergencies. Convenience is always at the tip of your fingertips, in fact, it’s just a phone call away.
Contact us at Prime Quest to know more.
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Get in touch with Prime Quest today and learn more about the trucking products and services we can provide.
